2670 E 16th ST 3F
Brooklyn, NY 11235
Phone: (718) 975-0118
Fax: (718) 233-4381

Payment options- The easiest and most convenient way to place an order is to use your credit card. All your information is transferred to our server in a secure mode. If you order a handheld dictionary no charges will be made to your account until we obtain a confirmation of the order from you. We accept Visa, MasterCard/EuroCard and AmericanExpress cards.

We do accept checks or money orders denominated in U.S. dollars as payment for orders on our site. However, all orders will be shipped only once the check has cleared. These methods are available for U.S. only.

Non-U.S. customers may pay for an order by bank transfer. After your payment has posted to our account, your order will be sent to you by UPS. A $25 extra charge (bank fee) must be paid if you choose this method of payment.

Warranty ECTACO, Inc. ("Ectaco") warrants to the end user that its products will be free of defects in material and craftsmanship for a period of ONE YEAR from the date of original retail purchase, as evidenced by a sales receipt. If any defect occurs, the user must return the product either to the dealer or directly to one of the Ectaco offices. Ectaco will, at its option, repair or replace the product at no charge.

This warranty does not apply if the product has been damaged by accident, abuse, misuse or as a result of service by any other party.

Merchandise Return Policy- Goods purchased from us can be returned within 7 days from the date of receipt. The goods should be returned in the original packaging and without any damage to hardware or software. All returned items are subject to a 6.5% restocking fee. The goods are shipped from the customer at his expense. The shipping cost shall be deducted from the sum due for refund. Software products are not refundable.

If you have questions, please write to us at